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Any piece of research is classified two ways at once: by its source (primary, gathered first-hand, or secondary, gathered by someone else) and by the kind of data it produces (qualitative words, or quantitative numbers).
Strong research usually combines the two: numbers show what is happening, words explain why.
Which of these is a primary source of research? (1 mark)
A. Reading a government census report
B. Interviewing users directly about their needs
C. Reading a published university paper
D. Looking something up in an online encyclopedia
Solution
Award 1 mark for the correct answer: B, interviewing users directly (first-hand data gathered by the designer). The others are secondary sources gathered by someone else.
Explain why research should be integrated throughout the design process rather than only at the start. (3 marks)
Solution
Award up to 3 marks, for example:
Primary Research
Research carried out directly by the user through testing, observation, or data collection to gather original insights.
Product Analysis
A systematic evaluation of a product to assess its features, identify its strengths and weaknesses, and uncover opportunities for enhancement or innovation.
Secondary Research
Research undertaken by someone other than the user.
Qualitative data
Non-numerical information that reveals people's thoughts, feelings, and perceptions, often gathered through interviews or observations.
Quantitative data
Numerical information that can be measured and recorded, such as height, weight, shoe size, or the depth of a kitchen counter.