Which best defines task analysis in the UCD process?
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Which best defines task analysis in the UCD process?
Read the following stimulus and answer parts (a) and (b).
A design team gathering user data must choose its tools carefully, because the choice between structured and unstructured methods, and between fixed-response and open-ended questions, decides the kind of data collected.
Early in the project, the team wants to uncover issues it has not even thought of yet, letting users answer freely in their own words. Which tool best suits this exploratory stage?
Later, the team wants to measure how strongly a large number of users agree with specific statements, producing numerical data that can be compared. Which tool best suits this?
Which element is most commonly represented in a user journey map?
Glide Mobility runs a shared electric scooter scheme in a city, using the scooter shown below. Riders unlock the scooter with a phone app, ride it, and leave it for the next rider. Before redesigning the scooter and its app, the team carries out user-centred research and builds a primary persona of a typical rider.

A design company is creating a next-generation ergonomic backpack for students and commuters. Their design process incorporates feedback and observation to ensure comfort, usability, and user satisfaction.
Practice IB Design Technology (First Exam 2027) Topic B1.1 User-centred Design with authentic exam-style questions for both SL and HL students. This question bank focuses on the exact syllabus content for B1.1 User-centred Design and mirrors Paper 1, 2 style where relevant.
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one user-centred research method the team could use to gather data about typical riders.